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Some common questions we get about Centrim Life
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What is Centrim Life software?
Centrim life is a secure cloud-based consumer engagement and lifestyle management software. Our software helps you simplify communications between your facility, consumers, and their families via story feeds, announcements, private messaging, and more. Keep them connected and engaged at all times. Click here to learn more on our other features.
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How does Centrim life help my care home?
Consumer engagement, family communication, and lifestyle management is the core of Centrim Life, but we have a lot of features that help your care home. Click here to learn more.
Does Centrim Life support compliance with UK care home regulations?
Yes. Centrim Life assists in meeting regulatory standards by automating maintenance reminders, maintaining detailed digital logs, and providing audit-ready reports to simplify inspections and ensure compliance.
Can Centrim Life be used on mobile devices?
Yes. Centrim Life supports mobile apps for staff, residents, and family members, enabling on-the-go updates, quick maintenance issue reporting via QR codes, and seamless communication anytime, anywhere.
How does Centrim Life support housekeeping operations?
Centrim Life enables efficient housekeeping by organising cleaning schedules, automating reminders for deep cleans, and tracking completed tasks. Staff can log issues such as broken equipment or urgent cleaning needs in real time, helping maintain a clean, safe environment.
Can housekeeping requests be made quickly with Centrim Life?
Yes. Staff can report and track housekeeping requests instantly via mobile devices or QR code scanning, ensuring quick responses to spills, cleanliness concerns, or restocking supplies.
Does Centrim Life provide records for housekeeping inspections?
Yes. The software maintains digital logs of housekeeping activities and inspections, making it easy to review and demonstrate compliance during audits or inspections.
How does Centrim Life help manage maintenance in care homes?
Centrim Life automates maintenance scheduling, tracks repair tasks, and allows staff to log issues instantly. Maintenance progress is updated in real time, with reminders to ensure nothing is missed and compliance is achieved.
How does Centrim Life streamline asset management in care homes?
Centrim Life provides a comprehensive asset register that consolidates all assets into a single system. It uses QR codes for easy asset tracking, monitors warranties and contracts, and generates detailed reports to support maintenance planning.
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How do i install Centrim Life App?
App will be available on the app store and play store. Your consumers and their families can download them directly from there, or we will provide you with your unique link for download, which we will share with you.
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How can families connect to their loved ones if they don't have a smart device?
Families can log in to their web portal or App and access all relevant information. In addition, they get email alerts, messages, and notifications.
How does a bigger facility manage multiple calls at the same time?
If the facility has multiple wings. You can allocate users or devices for each wing. Then, calls for residents to the specific wings automatically get assigned to the devices/users for the wing.
Can Centrim Life manage multiple facilities at different locations?
//Yes. There are no restrictions on the number of facilities that you can have. All facilities can be centrally managed by management level users easily
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Does Centrim Life have data protection?
Stored in a secure UK server under strict security protocols, you own all the data you upload. Only those who receive an invitation will only have access to the portal.
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Who gets notifications and messages?
Staff, consumers, and Family members who have permissions will get notifications.
Should I be worried about privacy of consumer information?
Staff, consumers, and their next of kin have the authority to invite users to the system. We also have a feature where you can restrict staff access to the system only while they are in the facility.
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How can families connect to their loved ones if they don't have a smart device?
Families can log in to their web portal and access all relevant information. In addition, they get email alerts, messages, and notifications.
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How long does implementation take?
Our software can be implemented with your own branded web portal within two weeks, including implementation, data import, and training.
Who takes care of importing data into the system?
Initial data import included in our implementation process. After that, we ask you to fill in specific excel templates, and we take care of the rest. It is as simple as it can get.
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